Customer services

  • Pars Eltek Energy is offering a broad range of customer services designed to protect the customers investments in the product lifetime , at the peak performance and with high reliability.
  • Continuous service deliveries are agreed in a written Service Level Agreement (SLA) which is an agreement that provides a common understanding between a service provider and a customer about the level of service that will be provided and defines responsibilities of each party in provision of the defined service.

Roll-out services

Through local support and experienced management along with the international strength of Eltek groups strategic partners we are able to supply , construct and integrate more than sites per month.

  • Experienced individuals in fields of program management , site acquisition ,radio network planning , transmission planning , civil works and installation and commissioning
  • We have vendors for radio, we have vendors for tools , we have vendors for services

Service organizational chart

service

 

Site Aquisition
  • Site finders
  • Document coordinator
  • Lawyers
  • Permissions coordinator
Civil
  • Civil works subcontractor teams

TI
  • Implementation supervisors
  • Implementation team
Site Acceptance
  • BTS / Microwave engineer
  • CW engineer
  • Electrical engineer
  • Docs Clerk
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